One more thing: Spam and virus blocks
Spam and virus protection programs have been going into overdrive lately, with many AAG members unable to receive or access communications from AAG, including password reset request emails. We share your frustration! If you’re having this problem, please:
- Ask your IT administrator to put AAG on your organisation’s ‘white list’
- Mark AAG as a ‘safe sender’ (in Outlook, click on ‘Junk’ and select ‘Never block sender’)
- Once the password reset emails from AAG can get through to you, log into your AAG membership account and reset your password.